Business software is a collection of computer software that my sources is designed to help manage and run a business, increasing productivity and accuracy. They can be used for various functions, including customer relationship management, project management sales force automation and financial accounting. There are a variety of business applications exist, and each one is customized to the specific requirements of the particular industry in which it is intended to be used.
A business that sells online products can benefit from advanced features such as customer relationship management software. This allows for greater trust and transparency to be built with the customers. This kind of software may also provide valuable insights into the company’s performance for example, how well its marketing is performing or how effective its website is at converting potential customers.
Business software is widely used and has played a key role in the development of numerous businesses around the world. The earliest business application software was developed for white-collar jobs with massive mainframe computers utilized to automate tasks like processing bank cheques and factory accounting. Later, word processors such as Word Perfect and Microsoft Word saw the decline of the IBM typewriter and mathematical spreadsheet software like Lotus 1-2-3 and Excel became extremely popular among corporate users.
Certain business application software is interactive, meaning that it can be used by business users to manipulate data and create results instantly. Other business software operates in batch mode, meaning that it can be programmed to run on a scheduled basis and produce reports without the involvement of an individual user. If a software issue occurs an entire team is charged with resolving the issue in order to allow users back to their tasks. This is known as business software support.